This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: What three elements should be used as the basis for designing customer service programs? a. ... (Read 135 times)

mspears3

  • Hero Member
  • *****
  • Posts: 586
on: Jun 29, 2018
What three elements should be used as the basis for designing customer service programs?
 a. In-store, post-purchase, and transient
  b. Product selection, product availability, and time spent looking
  c. Pretransaction, transaction, and posttransaction
  d. Product availability, searching time, and price
  e. Repair, personal selling, and warranty services

Question 2

Retailers have found out that some consumers prefer smaller stores, since these stores provide the convenience of being able to get in and out more quickly.
 
 Indicate whether the statement is true or false


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

shaquita

  • Sr. Member
  • ****
  • Posts: 324
Reply #1 on: Jun 29, 2018
Answer to Question 1

C

Answer to Question 2

T


mspears3

  • Member
  • Posts: 586
Reply 2 on: Jun 29, 2018
Great answer, keep it coming :)

miss.ashley

  • Member
  • Posts: 371
Reply 3 on: Yesterday
Wow, this really help

« previous next »
 

Did you know?

More than 2,500 barbiturates have been synthesized. At the height of their popularity, about 50 were marketed for human use.

Did you know?

Common abbreviations that cause medication errors include U (unit), mg (milligram), QD (every day), SC (subcutaneous), TIW (three times per week), D/C (discharge or discontinue), HS (at bedtime or "hours of sleep"), cc (cubic centimeters), and AU (each ear).

Did you know?

Though newer “smart” infusion pumps are increasingly becoming more sophisticated, they cannot prevent all programming and administration errors. Health care professionals that use smart infusion pumps must still practice the rights of medication administration and have other professionals double-check all high-risk infusions.

Did you know?

Children with strabismus (crossed eyes) can be treated. They are not able to outgrow this condition on their own, but with help, it can be more easily corrected at a younger age. It is important for infants to have eye examinations as early as possible in their development and then another at age 2 years.

Did you know?

IgA antibodies protect body surfaces exposed to outside foreign substances. IgG antibodies are found in all body fluids. IgM antibodies are the first type of antibody made in response to an infection. IgE antibody levels are often high in people with allergies. IgD antibodies are found in tissues lining the abdomen and chest.

The chromosomal basis of allele segregation. The chromosomal basis of allele segregation.
Formed elements of blood: erythrocytes, leukocytes (neutrophils, eosinophils, basophils, lymphocytes Formed elements of blood: erythrocytes, leukocytes (neutrophils, eosinophils, basophils, lymphocytes
Remove all jewelry before performing service work on any vehicle. Remove all jewelry before performing service work on any vehicle.
The periodic table of the elements The periodic table of the elements
Structural basis for Ras activation by GTP Structural basis for Ras activation by GTP
Many hunger-relief programs work to provide food aid to needy nations Many hunger-relief programs work to provide food aid to needy nations
Video: DNA Replication

For a complete list of videos, visit our video library