The first step in establishing formal controls involves ...

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The first step in establishing formal controls involves establishing performance standards.
 
 Indicate whether the statement is true or false

Question 2

An organization in India promotes the cause of education for underprivileged children. The people who support this organization wear a unique purple badge to increase awareness about their social cause. In this scenario, the purple badge is an example of a _____.
 A) reference group emblem
  B) grooming ritual
  C) geographical emblem
  D) gender emblem
  E) divestment ritual

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Answer to Question 1

T
The first step in establishing formal controls involves establishing performance standards, in light of the company's projected market potential. Parameters must be developed in the strategic plan for evaluating dimensions of the external environment for the purpose of setting standards based on that potential.

Answer to Question 2

A