Answer to Question 1
Answer: E
Explanation: A) Incorrect. This is part of articulating a vision of abundance. The book provides three hints for institutionalizing positive change. They are (1) turn students into teachers, (2) build human capital, and (3) use metrics, measurements, and milestones.
B) Incorrect. This is part of establishing a climate of positivity. The book provides three hints for institutionalizing positive change. They are (1) turn students into teachers, (2) build human capital, and (3) use metrics, measurements, and milestones.
C) Incorrect. This is part of creating readiness for change. The book provides three hints for institutionalizing positive change. They are (1) turn students into teachers, (2) build human capital, and (3) use metrics, measurements, and milestones.
D) Incorrect. This is part of generating commitment. The book provides three hints for institutionalizing positive change. They are (1) turn students into teachers, (2) build human capital, and (3) use metrics, measurements, and milestones.
E) Correct. The book provides three hints for institutionalizing positive change. They are (1) turn students into teachers, (2) build human capital, and (3) use metrics, measurements, and milestones.
Answer to Question 2
Answer: The five key management skills and activities required to effectively lead positive change include (1) establishing a climate of positivity, (2) creating readiness for change, (3) articulating a vision of abundance, (4) generating commitment, and (5) institutionalizing the positive. Change is typical of all organizations. Most managers focus most of the time on the negative or problematic aspects of change. A leader who will focus on positive change is both rare and valuable. Not everyone masters it, although everyone can.