Answer to Question 1
Answer: C
Answer to Question 2
Answer: The various traditional training methods are:
a. On-the-job training - Employees learn how to do tasks simply by performing them, typically after an initial introduction to the task.
b. Job rotation - Employees work at different jobs in a particular area and thus, gain exposure on variety of tasks.
c. Mentoring and coaching - Employees work with an experienced worker who provides information, support, and encouragement.
d. Experiential exercises - Employees participate in role playing, simulations, or other face-to-face types of training.
e. Workbooks/manuals - Employees refer to training workbooks and manuals for information.
f. Classroom lectures - Employees attend lectures designed to convey specific information.
The various technology-based training methods are:
a. CD-ROM/DVD/videotapes/audiotapes/podcasts - Employees listen to or watch selected media that convey information or demonstrate certain techniques.
b. Videoconferencing/teleconferencing/satellite TV - Employees listen to or participate as information is conveyed or techniques demonstrated.
c. E-learning - This is an Internet-based learning where employees participate in multimedia simulations or other interactive modules.
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