Emotional labor is governed by display rules. Indicate whether ...

[Jipu 123]

Emotional labor is governed by display rules.
 
  Indicate whether the statement is true or false

Question 2

Training is only used to enhance workers' skills beyond the minimum levels.
 
  Indicate whether the statement is true or false

[tuwy]

Answer to Question 1

TRUE

Answer to Question 2

FALSE
Explanation: We often think that the goal of training is to improve employees' abilities beyond the minimum level required. Frequently, however, organizations use training to bring employees' skills up to some minimum required level.

[Jipu 123]

Thanks for the timely response, appreciate it

[komodo7]

Excellent