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Author Question: Emotional labor is governed by display rules. Indicate whether the statement is true or ... (Read 142 times)

Jipu 123

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on: Jul 7, 2018
Emotional labor is governed by display rules.
 
  Indicate whether the statement is true or false

Question 2

Training is only used to enhance workers' skills beyond the minimum levels.
 
  Indicate whether the statement is true or false


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tuwy

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Reply #1 on: Jul 7, 2018
Answer to Question 1

TRUE

Answer to Question 2

FALSE
Explanation: We often think that the goal of training is to improve employees' abilities beyond the minimum level required. Frequently, however, organizations use training to bring employees' skills up to some minimum required level.


Jipu 123

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Reply 2 on: Jul 7, 2018
Great answer, keep it coming :)

helenmarkerine

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Reply 3 on: Yesterday
Excellent

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