Answer to Question 1
The critical incidents job analysis method uses subject matter experts to provide examples of good and poor performance incidents on the target job. This process helps to identify particularly effective or ineffective behaviors, but misses the day-to-day job requirements, requires a lot of time and resources, and can be difficult to use.
The job elements job analytic technique asks a panel of job experts to identify and rate the worker characteristics that influence success in the job. Although the process can be difficult to explain, it is efficient, relatively fast, and results in organized documentation of the job and the worker.
The structured interview job analytic technique requires interviewing job experts about the job and required worker characteristics. Although the interviews can be fast, analyzing the information generated can require a professional to minimize bias.
Answer to Question 2
C
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