When problem-solvers have a(n) ____, they fixate on a strategy ...

[jhjkgdfhk]

When problem-solvers have a(n) ____, they fixate on a strategy that normally works in solving many problems, but that does not work in solving a particular problem of interest.
 
  a. entrenchment
  b. heuristic
 c. defacilitator
 d. algorithm

Question 2

____ refers to a cognitive phenomenon in which a person is predisposed to use an existing model for representing information, even when the existing model inadequately represents the information in a new situation.
 
  a. Heuristic facilitation
  b. Mental set
 c. Algorithm fixedness
  d. Stationary thinking

[momolu]

Answer to Question 1

a

Answer to Question 2

b

[jhjkgdfhk]

Thanks for the timely response, appreciate it

[samiel-sayed]

Gracias!