The leading methodology for understanding the really important ...

[Alygatorr01285]

The leading methodology for understanding the really important information needed by a firm's executives is called the ________ method.
 
  A) digital dashboard
  B) balanced scorecard
  C) KPI
  D) data visualization
  E) predictive analytics

Question 2

________ modules in CRM systems help sales staff increase their productivity by focusing sales efforts on the most profitable customers, those who are good candidates for sales and services.
 
  A) Customer
  B) SOA
  C) Marketing
  D) Complex
  E) SFA

[shaikhs]

Answer to Question 1

B

Answer to Question 2

E