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Author Question: The goal of service management is to convert leads into customers. Indicate whether the statement ... (Read 38 times)

ereecah

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on: Jul 7, 2018
The goal of service management is to convert leads into customers.
 
  Indicate whether the statement is true or false

Question 2

With a ________ structure, the interviewer begins with generalized questions and then narrows possible responses.
 
  A) funnel
  B) diamond
  C) pyramid
  D) cube


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alvinum

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Reply #1 on: Jul 7, 2018
Answer to Question 1

FALSE

Answer to Question 2

A


ereecah

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Reply 2 on: Jul 7, 2018
YES! Correct, THANKS for helping me on my review

flexer1n1

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Reply 3 on: Yesterday
Excellent

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