During performance appraisal, you praise Xia for her attention ...

[DyllonKazuo]

During performance appraisal, you praise Xia for her attention and care to nursing details. You suggest that her care would be further enhanced by greater acknowledgment of patients' feelings. Xia bursts into tears and leaves the office.
 
  Later, you learn that criticism is perceived as akin to failure in Xia's culture. You reflect on how you could modify your approach in the future to ac-knowledge different cultural interpretations of feedback. Your response is indicative of: a. Bias.
  b. Cultural awareness.
  c. Cultural diversity.
  d. Ethnocentricity.

Question 2

To make appropriate ethical decisions the nurse manager must have knowledge of what items to assist in making decisions?
 
  1 . Ethical principles and frameworks
   2 . Professional approach that eliminates trial and error
   3 . Focus on proven decision-making models
   4 . Use available organizational processes to assist in making decisions
  A) 1, 2
  B) 1, 2, 3
  C) 2, 3, 4
  D) 1, 2, 3, 4

[sultansheikh]

Answer to Question 1

B
Cultural awareness involves self-examination and in-depth exploration of one's own cultural and professional background, including biases, prejudices, and assumptions, including assumptions about thinking modes and decision making.

Answer to Question 2

D

[DyllonKazuo]

Thanks for the timely response, appreciate it

[nguyenhoanhat]

YES! Correct, THANKS for helping me on my review