This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: A manager must confront a nurse who has been rude to clients. The primary purpose in disciplining a ... (Read 52 times)

roselinechinyere27m

  • Hero Member
  • *****
  • Posts: 557
on: Jul 8, 2018
A manager must confront a nurse who has been rude to clients. The primary purpose in disciplining a staff member is to:
 
  1. Punish the guilty.
  2. Encourage appropriate behavior.
  3. Protect the institution from liability.
  4. Set an example for other employees.

Question 2

An employee has been late for work three mornings this week. The nurse manager plans to coach the employee. Place the steps to coaching in the correct order.
 
  1. Explore the reason for problem.
  2. Link the problem behavior to client care.
  3. Ask employee for potential solution.
  4. State the behavior of concern.
  5. Agree to meet for follow-up evaluation.
  6. Document agreed-upon behavior changes.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

dantucker

  • Sr. Member
  • ****
  • Posts: 346
Reply #1 on: Jul 8, 2018
Answer to Question 1

2
Explanation: 1. The goal of the manager is encouraging the correct behavior. As a result of encouraging
appropriate behavior, the manager helps protect the institution from liability and sets an
example for other employees. Punishment is only one means of discipline.

Answer to Question 2

4, 2, 1, 3, 6, 5
Explanation: The employee must first know that the tardy behavior is unacceptable. Tardiness will affect patient
care. Ask the employee the reason for the tardy behavior and a possible solution. Agree on actions
for behavior change and plan a follow-up evaluation meeting.


roselinechinyere27m

  • Member
  • Posts: 557
Reply 2 on: Jul 8, 2018
YES! Correct, THANKS for helping me on my review

billybob123

  • Member
  • Posts: 336
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

The average person is easily confused by the terms pharmaceutics and pharmacology, thinking they are one and the same. Whereas pharmaceutics is the science of preparing and dispensing drugs (otherwise known as the science of pharmacy), pharmacology is the study of medications.

Did you know?

The modern decimal position system was the invention of the Hindus (around 800 AD), involving the placing of numerals to indicate their value (units, tens, hundreds, and so on).

Did you know?

GI conditions that will keep you out of the U.S. armed services include ulcers, varices, fistulas, esophagitis, gastritis, congenital abnormalities, inflammatory bowel disease, enteritis, colitis, proctitis, duodenal diverticula, malabsorption syndromes, hepatitis, cirrhosis, cysts, abscesses, pancreatitis, polyps, certain hemorrhoids, splenomegaly, hernias, recent abdominal surgery, GI bypass or stomach stapling, and artificial GI openings.

Did you know?

The toxic levels for lithium carbonate are close to the therapeutic levels. Signs of toxicity include fine hand tremor, polyuria, mild thirst, nausea, general discomfort, diarrhea, vomiting, drowsiness, muscular weakness, lack of coordination, ataxia, giddiness, tinnitus, and blurred vision.

Did you know?

The training of an anesthesiologist typically requires four years of college, 4 years of medical school, 1 year of internship, and 3 years of residency.

The pattern of primary succession at Glacier Bay, Alaska. The pattern of primary succession at Glacier Bay, Alaska.
A nurse shows empathy to a client. A nurse shows empathy to a client.
Responsibilities of the nurse manager Responsibilities of the nurse manager
Primary School Attendance in World Regions Attending primary school is common but not universal, wo Primary School Attendance in World Regions Attending primary school is common but not universal, wo
Aztecs confront the Spaniards, from Diego de Durán's History of the Indies of New Spain. Aztecs confront the Spaniards, from Diego de Durán's History of the Indies of New Spain.
Primary and secondary immune responses Primary and secondary immune responses
Video: Factors that influence muscle tension - Sarcomere length and force, understretched and overstretched

For a complete list of videos, visit our video library