This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: A manager must confront a nurse who has been rude to clients. The primary purpose in disciplining a ... (Read 96 times)

roselinechinyere27m

  • Hero Member
  • *****
  • Posts: 557
on: Jul 8, 2018
A manager must confront a nurse who has been rude to clients. The primary purpose in disciplining a staff member is to:
 
  1. Punish the guilty.
  2. Encourage appropriate behavior.
  3. Protect the institution from liability.
  4. Set an example for other employees.

Question 2

An employee has been late for work three mornings this week. The nurse manager plans to coach the employee. Place the steps to coaching in the correct order.
 
  1. Explore the reason for problem.
  2. Link the problem behavior to client care.
  3. Ask employee for potential solution.
  4. State the behavior of concern.
  5. Agree to meet for follow-up evaluation.
  6. Document agreed-upon behavior changes.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

dantucker

  • Sr. Member
  • ****
  • Posts: 346
Reply #1 on: Jul 8, 2018
Answer to Question 1

2
Explanation: 1. The goal of the manager is encouraging the correct behavior. As a result of encouraging
appropriate behavior, the manager helps protect the institution from liability and sets an
example for other employees. Punishment is only one means of discipline.

Answer to Question 2

4, 2, 1, 3, 6, 5
Explanation: The employee must first know that the tardy behavior is unacceptable. Tardiness will affect patient
care. Ask the employee the reason for the tardy behavior and a possible solution. Agree on actions
for behavior change and plan a follow-up evaluation meeting.


roselinechinyere27m

  • Member
  • Posts: 557
Reply 2 on: Jul 8, 2018
Thanks for the timely response, appreciate it

bigsis44

  • Member
  • Posts: 317
Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

« previous next »
 

Did you know?

Famous people who died from poisoning or drug overdose include, Adolf Hitler, Socrates, Juan Ponce de Leon, Marilyn Monroe, Judy Garland, and John Belushi.

Did you know?

There are actually 60 minerals, 16 vitamins, 12 essential amino acids, and three essential fatty acids that your body needs every day.

Did you know?

All adults should have their cholesterol levels checked once every 5 years. During 2009–2010, 69.4% of Americans age 20 and older reported having their cholesterol checked within the last five years.

Did you know?

Coca-Cola originally used coca leaves and caffeine from the African kola nut. It was advertised as a therapeutic agent and "pickerupper." Eventually, its formulation was changed, and the coca leaves were removed because of the effects of regulation on cocaine-related products.

Did you know?

Though the United States has largely rejected the metric system, it is used for currency, as in 100 pennies = 1 dollar. Previously, the British currency system was used, with measurements such as 12 pence to the shilling, and 20 shillings to the pound.

Anfinsen's experiments with ribonuclease demonstrating that the primary structure of a polypept Anfinsen's experiments with ribonuclease demonstrating that the primary structure of a polypept
Nurse bees tending to brood in cells both open and capped with beeswax. Nurse bees tending to brood in cells both open and capped with beeswax.
The nurse assesses the patient's ability to use the walker correctly The nurse assesses the patient's ability to use the walker correctly
Primary Groups: Families Primary Groups: Families
Primary rainbows are the brightest and most common. Primary rainbows are the brightest and most common.
Step stool can help clients get onto and off of a high table. Step stool can help clients get onto and off of a high table.
Video: Atrophy

For a complete list of videos, visit our video library