An ICU manager is taking classes toward earning a masters degree ...

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An ICU manager is taking classes toward earning a masters degree in nursing. The manager realizes employee characteristics that most influence job effectiveness are:
 
  1. Ability and motivation.
  2. Age and religion.
  3. Education and gender.
  4. Experience and attitude.

Question 2

Which statements would alert a nurse manager that a unit conflict has become disruptive? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Standard Text: Select all that apply.
 
  1. I won't stop until I have gotten her fired.
  2. He doesn't fight fairly.
  3. I've almost forgotten what started this, I just focused on beating her.
  4. I am going to win this argument.
  5. He is so wrong, he just has to go.

[okolip]

Answer to Question 1

1
Explanation: 1. Research has found an employees ability and motivation to be two major dimensions that
most affect the employees effectiveness. Age, religion, education, gender, experience, and
attitude are employee characteristics that may or may not affect job effectiveness.

Answer to Question 2

1,2,3,5
Rationale 1: Conflict that is focused on reduction, defeat, or elimination of the opponent is disruptive.
Rationale 2: Competitive conflict follows a set of rules. When rules are ignored, the conflict becomes disruptive.
Rationale 3: Focus on defeating the opponent is disruptive.
Rationale 4: In competitive conflict the focus is on winning, not on defeating or eliminating the opponent.
Rationale 5: An urge to eliminate the competitor is reflective of the competition becoming disruptive.
Global Rationale:

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[Viet Thy]

Excellent