Which situation best exemplifies the nurse manager as a team ...

[kshipps]

Which situation best exemplifies the nurse manager as a team leader?
 
  1. The nurse manager posts the unit's positive accomplishments from the past month in the break room.
  2. The nurse manager controls the staff meetings so the staff can get back to work quickly.
  3. Every year the nurse manager does staff member evaluations to determine pay raises.
  4. The nurse manager encourages conjunctive task performance on the unit.

Question 2

A candidate for a medical-surgical registered nurse position has arrived at the human resources (HR) department. The CNO (chief nurse officer) receives a call that the candidate has arrived for an interview with the medical-surgical manager.
 
  The HR department informs the CNO the manager is unavailable because he worked an unscheduled night shift. Which action by the CNO is appropriate? 1. Inform the candidate the interview will have to be rescheduled.
  2. Inform the HR department to refer the candidate to a nurse on the unit.
  3. The CNO should conduct an initial interview and arrange for a second interview with the manager.
  4. The CNO should call the manager and conduct an interview via a conference call.

[ririgirl15]

Answer to Question 1

1
Rationale 1: Building the team up by praising team accomplishments best exemplifies the nurse manager as team leader.
Rationale 2: Controlling staff meetings in the interest of time does not exemplify team leadership.
Rationale 3: The nurse manager routinely does individual performance evaluations. As team leader, the nurse manager would evaluate the performance of the team.
Rationale 4: Encouraging conjunctive task performance (all or none have success) does not exemplify team leadership but rather tends to foster individualization.
Global Rationale:

Answer to Question 2

3
Explanation: 1. Interviewing the candidate and informing the candidate of the intention of a second interview
with the manager is a professional approach in managing this situation. Rescheduling the
interview, referring the candidate to a unit nurse, and conducting a conference call are
unprofessional. These would not make a positive impression on the candidate. The candidate
committed to the appointment.

[kshipps]

Gracias!

[laurnthompson]

Thanks for the timely response, appreciate it