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Author Question: A nurse manager has just posted the membership list for a newly formed quality management task ... (Read 66 times)

elizabeth18

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A nurse manager has just posted the membership list for a newly formed quality management task force. Which statement, overheard by the manager, indicates the most potential for problems on the team?
 
  1. I'm glad I didn't get chosen for this task force. I'm so busy with my kids right now.
  2. I was on one of these teams at my last hospital.
  3. This is certainly an interesting choice of people to put together.
  4. She is such a good nurse; I hope she doesn't work herself too hard.

Question 2

Which statement may reveal that the team member making the comment has a hidden agenda?
 
  1. I don't understand the second of the goals we are discussing.
  2. Are we voting on this outcome or has it already been decided?
  3. I have to remember to add membership on the team to my resume.
  4. Are there other teams working on similar projects on other units in the hospital?



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jojobee318

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Answer to Question 1

3
Rationale 1: It would have been more detrimental to the group to have a member assigned who does not have adequate time to participate.
Rationale 2: While it might be good to have an experienced person on the team, this statement does not indicate a potential problem.
Rationale 3: This statement may reveal that members assigned to the team have problems working together. The manager should be watchful for any personality issues that might arise.
Rationale 4: Everyone who is assigned to a team is at risk of overworking. This is not the most concerning of the statements.
Global Rationale:

Answer to Question 2

3
Rationale 1: Clarification of information not understood is not evidence of a hidden agenda.
Rationale 2: Clarification of the processes of the team is not evidence of a hidden agenda.
Rationale 3: Concern over adding items to one's resume could indicate that the team member is more interested in personal achievement than in the goals of the team.
Rationale 4: Understanding the relationship between the team and other units in the organization is not a sign of a hidden agenda.
Global Rationale:




elizabeth18

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Reply 2 on: Jul 8, 2018
Excellent


JaynaD87

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

 

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