A hospital has sustained massive destruction after being struck ...

[Hungry!]

A hospital has sustained massive destruction after being struck by a tornado. The disaster plan has been activated. The administrator would expect help from which agency to coordinate the disaster efforts?
 
  1. The Federal Emergency Management Agency (FEMA)
  2. The Joint Commission
  3. The Office of Homeland Security
  4. Congress

Question 2

An inexperienced speaker is practicing the delivery of a speech. Which statement indicates a lack of understanding about how easily communication is distorted?
 
  1. I know I can better connect with my audience with good eye contact.
  2. If I repeat a complicated section in another way, comprehension is improved.
  3. If I know the background of the audience, it can help with tailoring the content.
  4. The topic is not complicated, so I don't have to worry about misunderstanding.

[randomguy133]

Answer to Question 1

1
Rationale 1: Congress directed FEMA to coordinate disaster efforts.
Rationale 2: The Joint Commission does not coordinate disaster efforts, but does ensure that the hospital has a plan.
Rationale 3: The Office of Homeland Security would be part of the disaster recovery effort, but would not be the coordinating service.
Rationale 4: Congress has designated organizations to coordinate relief efforts, but would not direct those efforts.
Global Rationale:

Answer to Question 2

4
Rationale 1: Eye contact can assist in keeping the message clear.
Rationale 2: Repeating the message can assist in keeping the message clear.
Rationale 3: Tailoring the message can assist in keeping it clear.
Rationale 4: It does not matter how uncomplicated the topic is; misunderstandings and distortions can still occur.
Global Rationale:

[Hungry!]

Wow, this really help

[mcarey591]

Gracias!