A hospital has sustained massive destruction after being struck by a tornado. The disaster plan has been activated. The administrator would expect help from which agency to coordinate the disaster efforts?
1. The Federal Emergency Management Agency (FEMA)
2. The Joint Commission
3. The Office of Homeland Security
4. Congress
Question 2
An inexperienced speaker is practicing the delivery of a speech. Which statement indicates a lack of understanding about how easily communication is distorted?
1. I know I can better connect with my audience with good eye contact.
2. If I repeat a complicated section in another way, comprehension is improved.
3. If I know the background of the audience, it can help with tailoring the content.
4. The topic is not complicated, so I don't have to worry about misunderstanding.