Answer to Question 1
3
Explanation: 1. The clients safety is always the priority. It is not appropriate to discuss errors with others or
just ignore them if no one saw it. Reporting the incident to the supervisor is appropriate only if
no client is directly involved.
Answer to Question 2
1
Explanation: 1. If the reasons behind the policy are well known, everyone is more likely to comply equitably.
All employees, not just nursing personnel, must be involved for it to be successful. The entire
reason for the blame-free environment is to change processes in the entire organization that
foster adverse events. Managers should not keep lists as this does not portray blame -free.