Answer to Question 1
Either manager or leader could be chosen here as long as the answer is well supported. A leader choice should consist of the key aspects suggested by Kotter: producing change and movement, establishing direction, aligning people, and motivating and inspiring. The same should be done if manager is chosen, focusing again on the following points: produces order and consistency, planning and budgeting, organizing and staffing, and controlling and problem solving.
Answer to Question 2
False