Answer to Question 1
Answer: 1
Rationale: All conflicts are not necessarily bad for morale or cause friction. Needed changes often gain momentum when conflict surfaces. Unresolved conflict can cause hurt feelings and unprofessional behaviors if allowed to continue. Those individuals in conflict should work through it on their own, or might need some assistance in doing so. The nurse manager should be aware of how to handle conflict originating from any source or between any individuals. Situational anger can be motivating when used constructively to help those in conflict.
Answer to Question 2
Answer: 1; 2; 4; 5
Rationale:
Directive power: This unequal distribution of power is associated with conflict because those who have the power use it for their own gain.
Limited resources: When resources are limited, conflict frequently occurs deciding how to divide up the scarce resources.
Synergic power: This type of power incorporates what is best for the group, and so would not be associated with conflict.
Uneven status: Anytime someone has higher status than another, conflict can occur if the power accompanying the status is misused.
Ambiguity: When differing perceptions are possible, conflict is as well. If any issue lacks clarity, differing perceptions and conflict are possible.
NURSING
The tone of the nurse-patient introduction sets the stage for the patient interview and patient care
A nurse adjusts the rate of a client’s IV.
The five overlapping phases of the nursing process. Each phase depends on the accuracy of the other
In this photo opportunity, Phillies manager Ben Chapman refused to shake Jackie Robinson’s hand. ...
Nursing Interventions and Prochaska's Stages of Change