Answer to Question 1
Answer: 1
Rationale: All conflicts are not necessarily bad for morale or cause friction. Needed changes often gain momentum when conflict surfaces. Unresolved conflict can cause hurt feelings and unprofessional behaviors if allowed to continue. Those individuals in conflict should work through it on their own, or might need some assistance in doing so. The nurse manager should be aware of how to handle conflict originating from any source or between any individuals. Situational anger can be motivating when used constructively to help those in conflict.
Answer to Question 2
Answer: 1; 2; 4; 5
Rationale:
Directive power: This unequal distribution of power is associated with conflict because those who have the power use it for their own gain.
Limited resources: When resources are limited, conflict frequently occurs deciding how to divide up the scarce resources.
Synergic power: This type of power incorporates what is best for the group, and so would not be associated with conflict.
Uneven status: Anytime someone has higher status than another, conflict can occur if the power accompanying the status is misused.
Ambiguity: When differing perceptions are possible, conflict is as well. If any issue lacks clarity, differing perceptions and conflict are possible.
Nurse bees tending to brood in cells both open and capped with beeswax.
Sharing patient information with colleagues is an important nursing role
A, A nurse is adding a medication to an IV line as a piggyback
A nurse communicates with her non–English-speaking patient through an interpreter
Nursing diagnosis impact on nursing practice
Fundamental Concepts and Skills for Nursing