An HIM professional goes to school and gets an advanced graduate degree. Her peers ask her what she plans to do with her career now that she has this degree, but her response is that she plans on staying with her current job to use her degree to enhance the work she does. She says that she loves and values her current position more than an opportunity for increased earning potential in a different position. What theory best explains this?
A) Herzberg's two factor theory
B) Theory X
C) Theory Y
D)Maslow's Hierarchy of needs
Question 2
You are an HIM director who has heard complaints within the department about not having up-to-date procedures documented, so you remedy the situation by updating the procedure manual. This is an example of Herzberg's _____________.
A) Maintenance factors
B) Motivational factors
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