The most effective way for you, the charge nurse, to manage ...

[NClaborn]

The most effective way for you, the charge nurse, to manage perceived conflict is to:
 
  1.
  wait until the argument takes place, because you are only relying on your feelings.
  2.
  have individual conversations with those you think sense these feelings.
  3.
  bring everyone together in the same meeting to express feelings.
  4.
  be aggressive in getting answers to your questions.

Question 2

A strong and frequent cause of conflict for licensed practical nurses (LPNs) is:
 
  1.
  scarce resources.
  2.
  family problems.
  3.
  unclear roles.
  4.
  competition among staff nurses.

[jharrington11]

Answer to Question 1

ANS: 2
Perceived or felt conflict is the feeling you have when you think someone is upset with you. When there is a perceived conflict, for any reason, people feel that something is going to happen. They are nervous and edgy, so it is important for you to talk to people individually in a pleasant and caring manner about their perception of the situation. After you have obtained enough information, you can return to the group and share the information with them.

Answer to Question 2

ANS: 3
Unclear roles for LPNs are a potential source of conflict. The way that LPNs are assigned in healthcare often leads to unclear roles. To alleviate or prevent any conflict when a change in assignment is taking place, the LPN should clarify with management the extent of the role and the length of time this change will remain in effect.

[NClaborn]

Excellent

[ghepp]

Gracias!