Author Question: A common element shared by positive and negative letters is A. the tone is detached and ... (Read 86 times)

drink

  • Hero Member
  • *****
  • Posts: 554
A common element shared by positive and negative letters is
 
  A. the tone is detached and impersonal
   B. the ABC format begins with a statement that connects this letter with the last communication with the reader
   C. the font is always san serif
   D. the body includes buffer statements that state policies governing what can and cannot be done

Question 2

Which of the following is NOT a typical of the body of the memo?
 
  A. it tactfully includes any negative news
   B. it uses short paragraphs and/or lists
   C. it does not need to refer to attachments because it is so short
   D. it clarifies what the memo has to do with the reader



epscape

  • Sr. Member
  • ****
  • Posts: 335
Answer to Question 1

B

Answer to Question 2

C



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question


 

Did you know?

In the United States, an estimated 50 million unnecessary antibiotics are prescribed for viral respiratory infections.

Did you know?

As the western states of America were settled, pioneers often had to drink rancid water from ponds and other sources. This often resulted in chronic diarrhea, causing many cases of dehydration and death that could have been avoided if clean water had been available.

Did you know?

The longest a person has survived after a heart transplant is 24 years.

Did you know?

Only 12 hours after an egg cell is fertilized by a sperm cell, the egg cell starts to divide. As it continues to divide, it moves along the fallopian tube toward the uterus at about 1 inch per day.

Did you know?

Many supplement containers do not even contain what their labels say. There are many documented reports of products containing much less, or more, that what is listed on their labels. They may also contain undisclosed prescription drugs and even contaminants.

For a complete list of videos, visit our video library