Author Question: A common element shared by positive and negative letters is A. the tone is detached and ... (Read 84 times)

drink

  • Hero Member
  • *****
  • Posts: 554
A common element shared by positive and negative letters is
 
  A. the tone is detached and impersonal
   B. the ABC format begins with a statement that connects this letter with the last communication with the reader
   C. the font is always san serif
   D. the body includes buffer statements that state policies governing what can and cannot be done

Question 2

Which of the following is NOT a typical of the body of the memo?
 
  A. it tactfully includes any negative news
   B. it uses short paragraphs and/or lists
   C. it does not need to refer to attachments because it is so short
   D. it clarifies what the memo has to do with the reader



epscape

  • Sr. Member
  • ****
  • Posts: 335
Answer to Question 1

B

Answer to Question 2

C



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question


 

Did you know?

The shortest mature adult human of whom there is independent evidence was Gul Mohammed in India. In 1990, he was measured in New Delhi and stood 22.5 inches tall.

Did you know?

The first monoclonal antibodies were made exclusively from mouse cells. Some are now fully human, which means they are likely to be safer and may be more effective than older monoclonal antibodies.

Did you know?

The immune system needs 9.5 hours of sleep in total darkness to recharge completely.

Did you know?

Critical care patients are twice as likely to receive the wrong medication. Of these errors, 20% are life-threatening, and 42% require additional life-sustaining treatments.

Did you know?

Ether was used widely for surgeries but became less popular because of its flammability and its tendency to cause vomiting. In England, it was quickly replaced by chloroform, but this agent caused many deaths and lost popularity.

For a complete list of videos, visit our video library