Author Question: A common element shared by positive and negative letters is A. the tone is detached and ... (Read 71 times)

drink

  • Hero Member
  • *****
  • Posts: 554
A common element shared by positive and negative letters is
 
  A. the tone is detached and impersonal
   B. the ABC format begins with a statement that connects this letter with the last communication with the reader
   C. the font is always san serif
   D. the body includes buffer statements that state policies governing what can and cannot be done

Question 2

Which of the following is NOT a typical of the body of the memo?
 
  A. it tactfully includes any negative news
   B. it uses short paragraphs and/or lists
   C. it does not need to refer to attachments because it is so short
   D. it clarifies what the memo has to do with the reader



epscape

  • Sr. Member
  • ****
  • Posts: 335
Answer to Question 1

B

Answer to Question 2

C



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question


 

Did you know?

Critical care patients are twice as likely to receive the wrong medication. Of these errors, 20% are life-threatening, and 42% require additional life-sustaining treatments.

Did you know?

When blood is deoxygenated and flowing back to the heart through the veins, it is dark reddish-blue in color. Blood in the arteries that is oxygenated and flowing out to the body is bright red. Whereas arterial blood comes out in spurts, venous blood flows.

Did you know?

Elderly adults are living longer, and causes of death are shifting. At the same time, autopsy rates are at or near their lowest in history.

Did you know?

Walt Disney helped combat malaria by making an animated film in 1943 called The Winged Scourge. This short film starred the seven dwarfs and taught children that mosquitos transmit malaria, which is a very bad disease. It advocated the killing of mosquitos to stop the disease.

Did you know?

People who have myopia, or nearsightedness, are not able to see objects at a distance but only up close. It occurs when the cornea is either curved too steeply, the eye is too long, or both. This condition is progressive and worsens with time. More than 100 million people in the United States are nearsighted, but only 20% of those are born with the condition. Diet, eye exercise, drug therapy, and corrective lenses can all help manage nearsightedness.

For a complete list of videos, visit our video library