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Author Question: Imagine that you are responding to a customer who has sent in a complaint about service at your ... (Read 69 times)

wenmo

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  • Posts: 540
on: Jul 19, 2018
Imagine that you are responding to a customer who has sent in a complaint about service at
  your hotel. Which of the following types of letters would you write?
 
  a. Memorandum
  b. Good news letter
  c. Bad news letter
  d. Complaint letter
  e. Adjustment letter f. Inquiry letter
  g. Transmittal letter

Question 2

When using a page grid, the text can go over two columns, leaving a large margin on one side
 
  Indicate whether the statement is true or false.


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thall411

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Reply #1 on: Jul 19, 2018
Answer to Question 1

E

Answer to Question 2

True


wenmo

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  • Posts: 540
Reply 2 on: Jul 19, 2018
Thanks for the timely response, appreciate it

kthug

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  • Posts: 332
Reply 3 on: Yesterday
Excellent

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