This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Imagine that you are responding to a customer who has sent in a complaint about service at your ... (Read 65 times)

wenmo

  • Hero Member
  • *****
  • Posts: 540
on: Jul 19, 2018
Imagine that you are responding to a customer who has sent in a complaint about service at
  your hotel. Which of the following types of letters would you write?
 
  a. Memorandum
  b. Good news letter
  c. Bad news letter
  d. Complaint letter
  e. Adjustment letter f. Inquiry letter
  g. Transmittal letter

Question 2

When using a page grid, the text can go over two columns, leaving a large margin on one side
 
  Indicate whether the statement is true or false.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

thall411

  • Sr. Member
  • ****
  • Posts: 332
Reply #1 on: Jul 19, 2018
Answer to Question 1

E

Answer to Question 2

True


wenmo

  • Member
  • Posts: 540
Reply 2 on: Jul 19, 2018
Gracias!

hollysheppard095

  • Member
  • Posts: 339
Reply 3 on: Yesterday
Great answer, keep it coming :)

« previous next »
 

Did you know?

To maintain good kidney function, you should drink at least 3 quarts of water daily. Water dilutes urine and helps prevent concentrations of salts and minerals that can lead to kidney stone formation. Chronic dehydration is a major contributor to the development of kidney stones.

Did you know?

There are 60,000 miles of blood vessels in every adult human.

Did you know?

In 1844, Charles Goodyear obtained the first patent for a rubber condom.

Did you know?

Long-term mental and physical effects from substance abuse include: paranoia, psychosis, immune deficiencies, and organ damage.

Did you know?

When Gabriel Fahrenheit invented the first mercury thermometer, he called "zero degrees" the lowest temperature he was able to attain with a mixture of ice and salt. For the upper point of his scale, he used 96°, which he measured as normal human body temperature (we know it to be 98.6° today because of more accurate thermometers).

Grace Service, a YMCA missionary, explained that these porters worked at the base of Mount Omei in S Grace Service, a YMCA missionary, explained that these porters worked at the base of Mount Omei in S
Envelope showing four options for placement of ancillary service endorsements. Envelope showing four options for placement of ancillary service endorsements.
Phrases that Decrease Customer Service Level Phrases that Decrease Customer Service Level
The legacy of Confucian thought continued for centuries in the form of civil service examinations ... The legacy of Confucian thought continued for centuries in the form of civil service examinations ...
A form that the customer should fill out if there is a driveablilty concern to help the service ... A form that the customer should fill out if there is a driveablilty concern to help the service ...
Do not interact with a service dog unless you have permission from its owner. Do not interact with a service dog unless you have permission from its owner.
Video: PET Scan Animation

For a complete list of videos, visit our video library