This topic contains a solution. Click here to go to the answer

Author Question: When health care facilities strive to improve client satisfaction, what should be the area of ... (Read 41 times)

ereecah

  • Hero Member
  • *****
  • Posts: 530
When health care facilities strive to improve client satisfaction, what should be the area of primary focus?
 
  a. Holistic client care
  b. Caring nursing staff
  c. Expert care providers
  d. State-of-the-art technology

Question 2

Which one of the following statements reflects the best understanding of cultural caring provided by the professional nurse?
 
  a. The nurse must be open to learning the cultures of clients.
  b. The nurse needs to attend to clients in a culturally sensitive manner.
  c. The nurse cares for clients in ways that respect their cultural values and beliefs.
  d. Culture caring means allowing the client the freedom to be himself or herself.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

medine

  • Sr. Member
  • ****
  • Posts: 344
Answer to Question 1

A
As institutions look to improve client satisfaction, creating healthy and caring work environments will promote caring practices by nursing staff.
Holistic client care represents quality client care, and research suggests that client satisfaction is primarily influenced by the client's perception caring nursing staff.
Expert care represents a quality of care.
State-of-the-art technology represents a quality of care.

Answer to Question 2

C
The nurse must provide caring behaviours based on clients' cultural values and beliefs. While the need for human caring is universal, its application is based on cultural norms.
The statement The nurse must be open to learning the cultures of clients does not address the means by which the nurse is culturally caring.
The statement The nurse needs to attend to clients in a culturally sensitive manner does not address the means by which the nurse is culturally caring.
The statement Culture caring means allowing the client the freedom to be himself or herself does not address the means by which the nurse is culturally caring.




ereecah

  • Member
  • Posts: 530
Reply 2 on: Jul 22, 2018
YES! Correct, THANKS for helping me on my review


tkempin

  • Member
  • Posts: 332
Reply 3 on: Yesterday
:D TYSM

 

Did you know?

About 600,000 particles of skin are shed every hour by each human. If you live to age 70 years, you have shed 105 pounds of dead skin.

Did you know?

Always store hazardous household chemicals in their original containers out of reach of children. These include bleach, paint, strippers and products containing turpentine, garden chemicals, oven cleaners, fondue fuels, nail polish, and nail polish remover.

Did you know?

In most cases, kidneys can recover from almost complete loss of function, such as in acute kidney (renal) failure.

Did you know?

The types of cancer that alpha interferons are used to treat include hairy cell leukemia, melanoma, follicular non-Hodgkin's lymphoma, and AIDS-related Kaposi's sarcoma.

Did you know?

As of mid-2016, 18.2 million people were receiving advanced retroviral therapy (ART) worldwide. This represents between 43–50% of the 34–39.8 million people living with HIV.

For a complete list of videos, visit our video library