The client is talking to the nurse about recent health problems ...

[sdfghj]

The client is talking to the nurse about recent health problems of immediate family members and the strain she has been under trying to care for them. She begins to cry between sentences. What response by the nurse demonstrates the most empathy?
 
  A) I know how you feel. I was the primary caregiver for my father when he was dying.
  B) It's okay to cry. Sometimes that helps us to feel better.
  C) Just take your time. I am listening.
  D) It is difficult when family members are ill. It helps if you take some time for yourself.

Question 2

The nurse caring for a client with a recent head injury asks the client to raise his left arm as high as possible. The client repeatedly raises his right arm. What does this indicate?
 
  A) difficulty with providing feedback
  B) difficulty with decoding messages
  C) difficulty with compliance
  D) difficulty with following commands

[jjorrostieta]

Answer to Question 1

Ans: C
Feedback:
This response allows the client to collect her thoughts while also expressing emotion, and it lets the client know the nurse is there for her. Using appropriate periods of silence rather than talking away the client's feelings is empathetic. I know how you feel does not focus on the client's feelings. Stating It's okay to cry or Take some time for yourself are statements that indicate the need for the client to seek approval in order to experience her own feelings.

Answer to Question 2

Ans: B
Feedback:
Decoding refers to the receiver of communication being able to understand the sender's message. This client does not have difficulty with compliance or difficulty following commands since he repeatedly raises the opposite arm. It is likely that the head injury has affected the client's ability to understand. The nurse is not seeking feedback.

[sdfghj]

Excellent

[isabelt_18]

Thanks for the timely response, appreciate it