When implementing quality assurance-specific criteria, ...

[jazziefee]

When implementing quality assurance-specific criteria, measurements are developed for three criteria: structural, process, and outcome. How is this method of assessment different from previous methods?
 
  a. It is objective
  b. It is specific
  c. It is subjective
  d. It is generalized

Question 2

The nurse explains to a patient that based on the description of personal space, the area within 18 inches of the patient is designated as the ____________ zone.
 
  ANS:

[dajones82]

Answer to Question 1

ANS: A
In the past, measurements of quality in an agency, the care delivered, and the staff were all subjective. The quality assurance--specific criteria measurements are objective.

Answer to Question 2

intimate

Personal space zones: 0 to 18 inches = intimate, 18 inches to 4 feet = personal zone, 4 to 12 feet = social zone, more than 12 feet = public zone.

[jazziefee]

Excellent

[amynguyen1221]

Thanks for the timely response, appreciate it