According to Egan, the use of sympathy is ____.
A. denotes agreement rather than empathy
B. synonymous with being empathic
C. a central tenet of being an effective helper
D. is particularly useful in counseling
Question 2
Read the following, noting that Counselor A responds one way to the client and Counselor B responds in another:
12-YEAR-OLD CLIENT: My teacher started picking on me from the first day of class. I dont fool around more than anyone else in class, but she gets me anytime I do. I think shes picking on me because she doesnt like me. She doesnt yell at Bill Smith, and he acts funnier than I do.
COUNSELOR A: This is a bit perplexing. You wonder why she singles you out for so much discipline.
COUNSELOR B: Youre mad because the way she picks on you seems unfair.
Why is Counselor Bs response more effective than As?
A. A uses too many words.
B. B uses the right number of words.
C. A uses language that is too direct and explicit.
D. B gears the response in a way that a 12-year old is likely to appreciate.