This topic contains a solution. Click here to go to the answer

Author Question: Which of the following is not a tactic identified by Egan for responding to clients with empathy? ... (Read 117 times)

mydiamond

  • Hero Member
  • *****
  • Posts: 804
Which of the following is not a tactic identified by Egan for responding to clients with empathy?
 
  A. Respond quickly to client communications.
  B. Gear your response to the client, but remain yourself.
  C. Use short responses.
  D. Give yourself time to think.

Question 2

Which of the following is not one of the principles for responding to clients with empathy?
 
  A. Respond selectively to core client messages.
  B. Use your responses to express your own emotions about the clients situation.
  C. Respond to the context, not just the words.
  D. Use your responses as a mild social-influence process.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

tashiedavis420

  • Sr. Member
  • ****
  • Posts: 329
Answer to Question 1

ANS: A

Answer to Question 2

ANS: B




mydiamond

  • Member
  • Posts: 804
Reply 2 on: Jul 30, 2018
Great answer, keep it coming :)


6ana001

  • Member
  • Posts: 311
Reply 3 on: Yesterday
Gracias!

 

Did you know?

More than 50% of American adults have oral herpes, which is commonly known as "cold sores" or "fever blisters." The herpes virus can be active on the skin surface without showing any signs or causing any symptoms.

Did you know?

The immune system needs 9.5 hours of sleep in total darkness to recharge completely.

Did you know?

Elderly adults are at greatest risk of stroke and myocardial infarction and have the most to gain from prophylaxis. Patients ages 60 to 80 years with blood pressures above 160/90 mm Hg should benefit from antihypertensive treatment.

Did you know?

As many as 28% of hospitalized patients requiring mechanical ventilators to help them breathe (for more than 48 hours) will develop ventilator-associated pneumonia. Current therapy involves intravenous antibiotics, but new antibiotics that can be inhaled (and more directly treat the infection) are being developed.

Did you know?

Asthma is the most common chronic childhood disease in the world. Most children who develop asthma have symptoms before they are 5 years old.

For a complete list of videos, visit our video library