This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Which of the following is not a tactic identified by Egan for responding to clients with empathy? ... (Read 128 times)

mydiamond

  • Hero Member
  • *****
  • Posts: 804
on: Jul 30, 2018
Which of the following is not a tactic identified by Egan for responding to clients with empathy?
 
  A. Respond quickly to client communications.
  B. Gear your response to the client, but remain yourself.
  C. Use short responses.
  D. Give yourself time to think.

Question 2

Which of the following is not one of the principles for responding to clients with empathy?
 
  A. Respond selectively to core client messages.
  B. Use your responses to express your own emotions about the clients situation.
  C. Respond to the context, not just the words.
  D. Use your responses as a mild social-influence process.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

tashiedavis420

  • Sr. Member
  • ****
  • Posts: 329
Reply #1 on: Jul 30, 2018
Answer to Question 1

ANS: A

Answer to Question 2

ANS: B


mydiamond

  • Member
  • Posts: 804
Reply 2 on: Jul 30, 2018
Excellent

jomama

  • Member
  • Posts: 346
Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

« previous next »
 

Did you know?

Pope Sylvester II tried to introduce Arabic numbers into Europe between the years 999 and 1003, but their use did not catch on for a few more centuries, and Roman numerals continued to be the primary number system.

Did you know?

As the western states of America were settled, pioneers often had to drink rancid water from ponds and other sources. This often resulted in chronic diarrhea, causing many cases of dehydration and death that could have been avoided if clean water had been available.

Did you know?

In 1835 it was discovered that a disease of silkworms known as muscardine could be transferred from one silkworm to another, and was caused by a fungus.

Did you know?

The Centers for Disease Control and Prevention (CDC) was originally known as the Communicable Disease Center, which was formed to fight malaria. It was originally headquartered in Atlanta, Georgia, since the Southern states faced the worst threat from malaria.

Did you know?

Women are two-thirds more likely than men to develop irritable bowel syndrome. This may be attributable to hormonal changes related to their menstrual cycles.

Buck and Axel identified olfactory receptor proteins in olfactory receptor cells. Buck and Axel identified olfactory receptor proteins in olfactory receptor cells.
Mechanical ventilation may be necessary for clients experiencing respiratory alkalosis Mechanical ventilation may be necessary for clients experiencing respiratory alkalosis
Vital signs for clients in metabolic alkalosis may reveal hypotension, bradycardia, and an irregular Vital signs for clients in metabolic alkalosis may reveal hypotension, bradycardia, and an irregular
Effective listening skills demonstrate empathy to the patient and break down barriers to communicati Effective listening skills demonstrate empathy to the patient and break down barriers to communicati
The Autonomic Nervous System and Emotional Responding The Autonomic Nervous System and Emotional Responding
Patent medicines contained a name brand that clearly identified the product and claimed to cure just ... Patent medicines contained a name brand that clearly identified the product and claimed to cure just ...
Video: Role of complement proteins

For a complete list of videos, visit our video library