This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: What must managers always avoid when resolving on-premise customer complaints? a. Paraphrasing ... (Read 226 times)

ec501234

  • Hero Member
  • *****
  • Posts: 573
on: Aug 2, 2018
What must managers always avoid when resolving on-premise customer complaints?
 
  a. Paraphrasing the guests
  b. Arguing with the guests
  c. Empathizing with the guests' complaints
  d. Taking ownership of the guests' complaint

Question 2

Title VII of the Civil Rights Act prohibits quid pro quo and hostile work environment harassment.
 
  Indicate whether the statement is true or false
Foodservice Organizations: A Managerial and Systems Approach ¦ Gregoire ¦ 9th Edition
Buy Test-Bank


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

ebe

  • Sr. Member
  • ****
  • Posts: 320
Reply #1 on: Aug 2, 2018
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
Answer Preview
Only 39% of students answer this correctly


ec501234

  • Member
  • Posts: 573
Reply 2 on: Aug 2, 2018
Great answer, keep it coming :)

apple

  • Member
  • Posts: 352
Reply 3 on: Yesterday
Wow, this really help

« previous next »
 

Did you know?

Anti-aging claims should not ever be believed. There is no supplement, medication, or any other substance that has been proven to slow or stop the aging process.

Did you know?

As many as 20% of Americans have been infected by the fungus known as Histoplasmosis. While most people are asymptomatic or only have slight symptoms, infection can progress to a rapid and potentially fatal superinfection.

Did you know?

The National Institutes of Health have supported research into acupuncture. This has shown that acupuncture significantly reduced pain associated with osteoarthritis of the knee, when used as a complement to conventional therapies.

Did you know?

Many supplement containers do not even contain what their labels say. There are many documented reports of products containing much less, or more, that what is listed on their labels. They may also contain undisclosed prescription drugs and even contaminants.

Did you know?

Giardia is one of the most common intestinal parasites worldwide, and infects up to 20% of the world population, mostly in poorer countries with inadequate sanitation. Infections are most common in children, though chronic Giardia is more common in adults.

Avoid working with your elbows behind you. Avoid working with your elbows behind you.
a) Avoid bending your spine from working with the table too low. b) Avoid hiking your shoulders from ... a) Avoid bending your spine from working with the table too low. b) Avoid hiking your shoulders from ...
Step 1 is to verify the customer concern or problem. If the problem cannot be verified, then the ... Step 1 is to verify the customer concern or problem. If the problem cannot be verified, then the ...
Anterior and posterior triangles of the neck. Avoid massage in anterior neck. Anterior and posterior triangles of the neck. Avoid massage in anterior neck.
Acne. Avoid massage over acne. Acne. Avoid massage over acne.
In order to encourage Canadians to avoid cross border shopping, Walmart Canada is striving to ... In order to encourage Canadians to avoid cross border shopping, Walmart Canada is striving to ...
Video: Glycolysis - and oxygen

For a complete list of videos, visit our video library