This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: What must managers always avoid when resolving on-premise customer complaints? a. Paraphrasing ... (Read 111 times)

ec501234

  • Hero Member
  • *****
  • Posts: 573
on: Aug 2, 2018
What must managers always avoid when resolving on-premise customer complaints?
 
  a. Paraphrasing the guests
  b. Arguing with the guests
  c. Empathizing with the guests' complaints
  d. Taking ownership of the guests' complaint

Question 2

Title VII of the Civil Rights Act prohibits quid pro quo and hostile work environment harassment.
 
  Indicate whether the statement is true or false
Foodservice Organizations: A Managerial and Systems Approach ¦ Gregoire ¦ 9th Edition
Buy Test-Bank


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

ebe

  • Sr. Member
  • ****
  • Posts: 320
Reply #1 on: Aug 2, 2018
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
Answer Preview
Only 39% of students answer this correctly


ec501234

  • Member
  • Posts: 573
Reply 2 on: Aug 2, 2018
YES! Correct, THANKS for helping me on my review

frankwu0507

  • Member
  • Posts: 322
Reply 3 on: Yesterday
Great answer, keep it coming :)

« previous next »
 

Did you know?

Excessive alcohol use costs the country approximately $235 billion every year.

Did you know?

When Gabriel Fahrenheit invented the first mercury thermometer, he called "zero degrees" the lowest temperature he was able to attain with a mixture of ice and salt. For the upper point of his scale, he used 96°, which he measured as normal human body temperature (we know it to be 98.6° today because of more accurate thermometers).

Did you know?

Each year in the United States, there are approximately six million pregnancies. This means that at any one time, about 4% of women in the United States are pregnant.

Did you know?

Cancer has been around as long as humankind, but only in the second half of the twentieth century did the number of cancer cases explode.

Did you know?

According to research, pregnant women tend to eat more if carrying a baby boy. Male fetuses may secrete a chemical that stimulates their mothers to step up her energy intake.

Reindeer standing on snow to avoid blood-sucking insects. Reindeer standing on snow to avoid blood-sucking insects.
Managers Managers
Avoid working with your elbows behind you. Avoid working with your elbows behind you.
a) When leaning from a seated position, maintain a neutral spine. b) Avoid sitting with your spine ... a) When leaning from a seated position, maintain a neutral spine. b) Avoid sitting with your spine ...
How to avoid 5 common math mistakes How to avoid 5 common math mistakes
Vector Resolving Vector Resolving
Video: What are Strong & Weak Acids and How they're different?

For a complete list of videos, visit our video library