This topic contains a solution. Click here to go to the answer

Author Question: What characteristics do servers find most useful when dealing with challenging customers? a. ... (Read 12 times)

codyclark

  • Hero Member
  • *****
  • Posts: 538
What characteristics do servers find most useful when dealing with challenging customers?
 
  a. Friendliness and dedication
  b. Loyalty and efficiency
  c. Enthusiasm and zeal
  d. Tact and diplomacy

Question 2

Supervisors can best motivate employees by
 
  a. offering an average local entry-level wage.
  b. providing a positive working environment.
  c. reviewing available disciplinary alternatives
  d. making an example of unsuccessful employees.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

briseldagonzales

  • Sr. Member
  • ****
  • Posts: 303
Answer to Question 1

D

Answer to Question 2

B




codyclark

  • Member
  • Posts: 538
Reply 2 on: Aug 2, 2018
Great answer, keep it coming :)


T4T

  • Member
  • Posts: 348
Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

 

Did you know?

In women, pharmacodynamic differences include increased sensitivity to (and increased effectiveness of) beta-blockers, opioids, selective serotonin reuptake inhibitors, and typical antipsychotics.

Did you know?

Multiple experimental evidences have confirmed that at the molecular level, cancer is caused by lesions in cellular DNA.

Did you know?

The most common treatment options for addiction include psychotherapy, support groups, and individual counseling.

Did you know?

The first war in which wide-scale use of anesthetics occurred was the Civil War, and 80% of all wounds were in the extremities.

Did you know?

Elderly adults are at greatest risk of stroke and myocardial infarction and have the most to gain from prophylaxis. Patients ages 60 to 80 years with blood pressures above 160/90 mm Hg should benefit from antihypertensive treatment.

For a complete list of videos, visit our video library