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Author Question: What characteristics do servers find most useful when dealing with challenging customers? a. ... (Read 14 times)

codyclark

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What characteristics do servers find most useful when dealing with challenging customers?
 
  a. Friendliness and dedication
  b. Loyalty and efficiency
  c. Enthusiasm and zeal
  d. Tact and diplomacy

Question 2

Supervisors can best motivate employees by
 
  a. offering an average local entry-level wage.
  b. providing a positive working environment.
  c. reviewing available disciplinary alternatives
  d. making an example of unsuccessful employees.



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briseldagonzales

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Answer to Question 1

D

Answer to Question 2

B




codyclark

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Reply 2 on: Aug 2, 2018
Gracias!


jomama

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Reply 3 on: Yesterday
:D TYSM

 

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