Author Question: You are interviewing a job applicant for a position as a cook. What you will say to the applicant? ... (Read 101 times)

tiffannnnyyyyyy · **on:** Aug 2, 2018

You are interviewing a job applicant for a position as a cook. What you will say to the applicant?

What will be an ideal response?

Question 2

You are a foodservice manager who has been authorized to make a change in the form in which some food items are purchased. What steps should you go through to ensure that this change occurs efficiently and effectively?

What will be an ideal response?

Brenm · **Reply #1 on:** Aug 2, 2018

Answer to Question 1

greeting should be carefully chosen to put the applicant at ease; establish confidence and a free and easy talking situation; use the pronoun I sparingly; we is much better

Answer to Question 2

Phase 1: Prepare for the change by defining the management strategy and form and prepare the change management team
Phase 2: Manage the change by developing the change management plans and taking action and implementing the plans.
Phase 3: Reinforce the change by collecting and analyzing feedback, diagnosing gaps and managing resistance, implementing corrective actions and celebrating successes
Systems Thinking should be employed throughout the process. A change in one part affects all parts. Changing the form in which food is purchased will potentially affect receiving, storage, production, the menu, and service.