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Author Question: What is the concept of authority? What will be an ideal response? ... (Read 23 times)

piesebel

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on: Aug 10, 2018
What is the concept of authority?
 
  What will be an ideal response?

Question 2

A manager notices that many of the guests are not finishing their meals. When the manager discusses this with the service staff, the manager learns that significant numbers of guests are also requesting take-home boxes.
 
  What is the likely issue related to the uneaten portions? a. The chef is not monitoring food quality
  b. Food arriving at the table is too cold
  c. Portion sizes may be too large
  d. The recipe yield is off so too many portions are produced


xiaomengxian

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Reply #1 on: Aug 10, 2018
Answer to Question 1

Initial authority is derived from the position. How authority is used will determine its full extent.
Authority for the sake of power is useless. It must seek to inspire desired outcomes from each
person. Requests or demands made on employees without good reason often lead to anger and
frustration on the part of both the employee and the chef supervisor. Kitchen team members will
respond more freely to a request than they will to an order.

Answer to Question 2

C


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