What are the basic competencies needed by practitioners for ...

[B]

What are the basic competencies needed by practitioners for effective intercultural communication?
 a. content, relationship, and competence
 b. expectation, information transfer, and commitment
 c. attitude, knowledge, and skills
 d. information transfer, relationship development and maintenance, and compliance gaining
 e. diagnosis, treatment, and follow-up

Question 2

When using a translator in a medical environment, the practitioner should
 a. keep eye contact with the translator.
 b. keep eye contact with the patient.
 c. avoid eye contact with either the patient or translator to help everyone relax.
 d. keep smiling and nodding at the translator throughout the message.
 e. split her or his focus equally between patient and translator.

[akpaschal]

Answer to Question 1

d

Answer to Question 2

b

[B]

Gracias!

[Chelseyj.hasty]

Thanks for the timely response, appreciate it