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Author Question: In an alphabetic filing system, Wm. A. Robertson is filed before William A. Robertson. a. True b. ... (Read 126 times)

asd123

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on: Aug 22, 2018
In an alphabetic filing system, Wm. A. Robertson is filed before William A. Robertson.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

To effectively handle customer conflicts:
 a. listen carefully to customers' problems.
 b. do not accept blame on behalf of your department or company.
  c. ignore trivial concerns and handle only major issues.
 d. Both A and B


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taylorsonier

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Reply #1 on: Aug 22, 2018
Answer to Question 1

False

Answer to Question 2

a


asd123

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  • Posts: 557
Reply 2 on: Aug 22, 2018
Excellent

diana chang

  • Member
  • Posts: 288
Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

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