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Author Question: Name the three kinds of customer turnoffs described in the chapter. Who, in an organization, is ... (Read 75 times)

asan beg

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Question 1

Customer service professionals greatly improve their ability to build customer loyalty based on their ability to understand two kinds of insights. Describe these.

Question 2

Name the three kinds of customer turnoffs described in the chapter. Who, in an organization, is primarily responsible for each?


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Marked as best answer by asan beg on Mar 30, 2020

ryhom

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asan beg

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Reply 2 on: Mar 30, 2020
YES! Correct, THANKS for helping me on my review


raenoj

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Reply 3 on: Yesterday
Great answer, keep it coming :)

 

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