This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Several ideas for reducing people turnoffs are offered in this chapter. Among them is/are: (Read 339 times)

javeds

  • Hero Member
  • *****
  • Posts: 570
on: Mar 30, 2020

Question 1

The McDonald's story in this chapter is presented to:
◦ illustrate the importance of having consistent systems.
◦ make students hungry.
◦ emphasize potential value turnoff problems.
◦ stress the importance of low prices.

Question 2

Several ideas for reducing people turnoffs are offered in this chapter. Among them is/are:
◦ changing employee communication behaviors, which can be done easily with training.
◦ clearly identifying taboos–certain messages, terms, language and nonverbal behaviors that are unacceptable.
◦ hiring people with good technical skills rather than stressing interpersonal skills.
◦ All of the above.
Customer Service: Career Success Through Customer Loyalty ¦ Timm ¦ 6th Edition
Buy Test-Bank


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by javeds on Mar 30, 2020

AngeliqueG

  • Sr. Member
  • ****
  • Posts: 343
Reply #1 on: Mar 30, 2020
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
Answer Preview
Only 50% of students answer this correctly


javeds

  • Member
  • Posts: 570
Reply 2 on: Mar 30, 2020
Excellent

mcarey591

  • Member
  • Posts: 365
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

Immunoglobulin injections may give short-term protection against, or reduce severity of certain diseases. They help people who have an inherited problem making their own antibodies, or those who are having certain types of cancer treatments.

Did you know?

More than 2,500 barbiturates have been synthesized. At the height of their popularity, about 50 were marketed for human use.

Did you know?

Patients who cannot swallow may receive nutrition via a parenteral route—usually, a catheter is inserted through the chest into a large vein going into the heart.

Did you know?

Despite claims by manufacturers, the supplement known as Ginkgo biloba was shown in a study of more than 3,000 participants to be ineffective in reducing development of dementia and Alzheimer’s disease in older people.

Did you know?

In the United States, an estimated 50 million unnecessary antibiotics are prescribed for viral respiratory infections.

Retinopathy. Illustration of a normal retina (left) and a diseased retina (right). The diseased reti Retinopathy. Illustration of a normal retina (left) and a diseased retina (right). The diseased reti
Early in the twentieth century, when malnutrition was common, companies such as this one advertised Early in the twentieth century, when malnutrition was common, companies such as this one advertised
Eugène Delacroix, Liberty Leading the People. Eugène Delacroix, Liberty Leading the People.
With tough economic times, a lot of people have lost their jobs—and their homes. If this happens, ... With tough economic times, a lot of people have lost their jobs—and their homes. If this happens, ...
Upward social mobility, though welcome, can place people in a world so different from their world of ... Upward social mobility, though welcome, can place people in a world so different from their world of ...
Famous People with Parkinson's Disease Famous People with Parkinson's Disease
Video: hGH (protein synthesis, growth and development)

For a complete list of videos, visit our video library