This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Several ideas for reducing people turnoffs are offered in this chapter. Among them is/are: (Read 288 times)

javeds

  • Hero Member
  • *****
  • Posts: 570
on: Mar 30, 2020

Question 1

The McDonald's story in this chapter is presented to:
◦ illustrate the importance of having consistent systems.
◦ make students hungry.
◦ emphasize potential value turnoff problems.
◦ stress the importance of low prices.

Question 2

Several ideas for reducing people turnoffs are offered in this chapter. Among them is/are:
◦ changing employee communication behaviors, which can be done easily with training.
◦ clearly identifying taboos–certain messages, terms, language and nonverbal behaviors that are unacceptable.
◦ hiring people with good technical skills rather than stressing interpersonal skills.
◦ All of the above.
Customer Service: Career Success Through Customer Loyalty ¦ Timm ¦ 6th Edition
Buy Test-Bank


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by javeds on Mar 30, 2020

AngeliqueG

  • Sr. Member
  • ****
  • Posts: 343
Reply #1 on: Mar 30, 2020
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
Answer Preview
Only 50% of students answer this correctly


javeds

  • Member
  • Posts: 570
Reply 2 on: Mar 30, 2020
YES! Correct, THANKS for helping me on my review

dawsa925

  • Member
  • Posts: 326
Reply 3 on: Yesterday
Great answer, keep it coming :)

« previous next »
 

Did you know?

Women are 50% to 75% more likely than men to experience an adverse drug reaction.

Did you know?

More than 30% of American adults, and about 12% of children utilize health care approaches that were developed outside of conventional medicine.

Did you know?

Approximately 15–25% of recognized pregnancies end in miscarriage. However, many miscarriages often occur before a woman even knows she is pregnant.

Did you know?

In ancient Rome, many of the richer people in the population had lead-induced gout. The reason for this is unclear. Lead poisoning has also been linked to madness.

Did you know?

One way to reduce acid reflux is to lose two or three pounds. Most people lose weight in the belly area first when they increase exercise, meaning that heartburn can be reduced quickly by this method.

A farmer with a pitchfork, wearing a hat identifying him as a Granger, warns of an oncoming “Consoli A farmer with a pitchfork, wearing a hat identifying him as a Granger, warns of an oncoming “Consoli
Early in the twentieth century, when malnutrition was common, companies such as this one advertised Early in the twentieth century, when malnutrition was common, companies such as this one advertised
Pulp - Common People Pulp - Common People
The social movement that centers on the environment has become global. In all nations, people are ... The social movement that centers on the environment has become global. In all nations, people are ...
Sensory Crossover Device for Visually Impaired People Sensory Crossover Device for Visually Impaired People
The distribution of the number of hours that a random sample of people spend doing chores per ... The distribution of the number of hours that a random sample of people spend doing chores per ...
Video: Gastrin (gastric emptying) & Secretin (buffering gastric acid)

For a complete list of videos, visit our video library