This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Your first reaction to a customer's complaint: (Read 88 times)

SAVANNAHHOOPER23

  • Hero Member
  • *****
  • Posts: 542
on: Mar 30, 2020

Question 1

The letter F in our acronym LIFE stands for:
◦ fulfillment.
◦ friendliness.
◦ functional.
◦ feedback.

Question 2

Your first reaction to a customer's complaint:
◦ will likely determine the customer's willingness to give additional feedback.
◦ should include nonverbal behaviors that avoid challenging.
◦ if face-to-face should maintain eye-contact.
◦ All of the above.
Customer Service: Career Success Through Customer Loyalty ¦ Timm ¦ 6th Edition
Buy Test-Bank


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by SAVANNAHHOOPER23 on Mar 30, 2020

tdewitt

  • Sr. Member
  • ****
  • Posts: 318
Reply #1 on: Mar 30, 2020
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
Answer Preview
Only 55% of students answer this correctly


SAVANNAHHOOPER23

  • Member
  • Posts: 542
Reply 2 on: Mar 30, 2020
YES! Correct, THANKS for helping me on my review

ttt030911

  • Member
  • Posts: 315
Reply 3 on: Yesterday
Excellent

« previous next »
 

Did you know?

If you use artificial sweeteners, such as cyclamates, your eyes may be more sensitive to light. Other factors that will make your eyes more sensitive to light include use of antibiotics, oral contraceptives, hypertension medications, diuretics, and antidiabetic medications.

Did you know?

Signs and symptoms of a drug overdose include losing consciousness, fever or sweating, breathing problems, abnormal pulse, and changes in skin color.

Did you know?

Oxytocin is recommended only for pregnancies that have a medical reason for inducing labor (such as eclampsia) and is not recommended for elective procedures or for making the birthing process more convenient.

Did you know?

In Eastern Europe and Russia, interferon is administered intranasally in varied doses for the common cold and influenza. It is claimed that this treatment can lower the risk of infection by as much as 60–70%.

Did you know?

Though newer “smart” infusion pumps are increasingly becoming more sophisticated, they cannot prevent all programming and administration errors. Health care professionals that use smart infusion pumps must still practice the rights of medication administration and have other professionals double-check all high-risk infusions.

Reaction limited by substrate concentration Reaction limited by substrate concentration
Lean 6 sigma - Fishbone Diagram - CAUSES & Effects OF LOW CUSTOMER SATISFACTION Lean 6 sigma - Fishbone Diagram - CAUSES & Effects OF LOW CUSTOMER SATISFACTION
Determining the order and rate constant of an irreversible first-order reaction Determining the order and rate constant of an irreversible first-order reaction
Reaction 4: Cleavage to Two Triose Phosphates Reaction 4: Cleavage to Two Triose Phosphates
If 250. L of nitrogen reacts with 582 L of hydrogen by the reaction: N2(g) + 3 H2(g) 2 NH3(g), ... If 250. L of nitrogen reacts with 582 L of hydrogen by the reaction: N2(g) + 3 H2(g) 2 NH3(g), ...
How many grams of NO are required to produce 145 g of N2 in the following reaction? 4NH3 + 6NO ... How many grams of NO are required to produce 145 g of N2 in the following reaction? 4NH3 + 6NO ...
Video: Cortisol (protein catabolism, gluconeogenesis, vasoconstriction & anti-inflammation)

For a complete list of videos, visit our video library