This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Jenna, the service manager is trying to properly categorize expenses. The bill from the electric ... (Read 74 times)

tuffie

  • Hero Member
  • *****
  • Posts: 534
on: Jun 23, 2018
Jenna, the service manager is trying to properly categorize expenses. The bill from the electric company is a/an ________.
 
  A) Variable expense B) Indirect expense C) Overhead expense D) All of the above

Question 2

Explain the 11/4 rule when the discussion is Customer Relations.
 
  What will be an ideal response?


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

dpost18

  • Sr. Member
  • ****
  • Posts: 345
Reply #1 on: Jun 23, 2018
Answer to Question 1

D

Answer to Question 2

The rule states that when a customer is not happy he/she will tell at least 11 other person about how poor the service they received whereas the satisfied customer will only tell 4.


tuffie

  • Member
  • Posts: 534
Reply 2 on: Jun 23, 2018
YES! Correct, THANKS for helping me on my review

covalentbond

  • Member
  • Posts: 336
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

The National Institutes of Health have supported research into acupuncture. This has shown that acupuncture significantly reduced pain associated with osteoarthritis of the knee, when used as a complement to conventional therapies.

Did you know?

Carbamazepine can interfere with the results of home pregnancy tests. If you are taking carbamazepine, do not try to test for pregnancy at home.

Did you know?

About 600,000 particles of skin are shed every hour by each human. If you live to age 70 years, you have shed 105 pounds of dead skin.

Did you know?

The modern decimal position system was the invention of the Hindus (around 800 AD), involving the placing of numerals to indicate their value (units, tens, hundreds, and so on).

Did you know?

The highest suicide rate in the United States is among people ages 65 years and older. Almost 15% of people in this age group commit suicide every year.

A recruiting poster for the “True Sons of Freedom” encouraged African Americans to enlist. In fact, A recruiting poster for the “True Sons of Freedom” encouraged African Americans to enlist. In fact,
Technical service bulletins (TSBs) are issued by vehicle manufacturers when a fault occurs that ... Technical service bulletins (TSBs) are issued by vehicle manufacturers when a fault occurs that ...
When the service work is completed, the hoist should be raised slightly and the safety released ... When the service work is completed, the hoist should be raised slightly and the safety released ...
A roller cell-type electric fuel pump. A roller cell-type electric fuel pump.
Types of ecosystem service vs. total global value per year Types of ecosystem service vs. total global value per year
. Calculate the net electric field at point B . Calculate the net electric field at point B
Video: Summation - defined, spatial, temporal & AP generation or not

For a complete list of videos, visit our video library