This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Jenna, the service manager is trying to properly categorize expenses. The bill from the electric ... (Read 64 times)

tuffie

  • Hero Member
  • *****
  • Posts: 534
on: Jun 23, 2018
Jenna, the service manager is trying to properly categorize expenses. The bill from the electric company is a/an ________.
 
  A) Variable expense B) Indirect expense C) Overhead expense D) All of the above

Question 2

Explain the 11/4 rule when the discussion is Customer Relations.
 
  What will be an ideal response?


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

dpost18

  • Sr. Member
  • ****
  • Posts: 345
Reply #1 on: Jun 23, 2018
Answer to Question 1

D

Answer to Question 2

The rule states that when a customer is not happy he/she will tell at least 11 other person about how poor the service they received whereas the satisfied customer will only tell 4.


tuffie

  • Member
  • Posts: 534
Reply 2 on: Jun 23, 2018
YES! Correct, THANKS for helping me on my review

lindahyatt42

  • Member
  • Posts: 322
Reply 3 on: Yesterday
Excellent

« previous next »
 

Did you know?

Adult head lice are gray, about ? inch long, and often have a tiny dot on their backs. A female can lay between 50 and 150 eggs within the several weeks that she is alive. They feed on human blood.

Did you know?

The most dangerous mercury compound, dimethyl mercury, is so toxic that even a few microliters spilled on the skin can cause death. Mercury has been shown to accumulate in higher amounts in the following types of fish than other types: swordfish, shark, mackerel, tilefish, crab, and tuna.

Did you know?

More than 4.4billion prescriptions were dispensed within the United States in 2016.

Did you know?

Studies show that systolic blood pressure can be significantly lowered by taking statins. In fact, the higher the patient's baseline blood pressure, the greater the effect of statins on his or her blood pressure.

Did you know?

For about 100 years, scientists thought that peptic ulcers were caused by stress, spicy food, and alcohol. Later, researchers added stomach acid to the list of causes and began treating ulcers with antacids. Now it is known that peptic ulcers are predominantly caused by Helicobacter pylori, a spiral-shaped bacterium that normally exist in the stomach.

Electric Flux Electric Flux
A mound of buffalo skulls. In 1870 an estimated 30 million buffalo roamed the plains; by 1900 there A mound of buffalo skulls. In 1870 an estimated 30 million buffalo roamed the plains; by 1900 there
Electric Heating Coil Rectification Electric Heating Coil Rectification
Types of Health Insurance Service Coverage Types of Health Insurance Service Coverage
An exploded view of a gerotor electric fuel pump. An exploded view of a gerotor electric fuel pump.
How a Bill becomes law: neat and tidy version How a Bill becomes law: neat and tidy version
Video: ATPase function - membrane transport, contractile proteins and synthesis

For a complete list of videos, visit our video library