« previous next »

Author Question: One of the simplest opportunities to up-sell needed service to every customer is the reminder of ... (Read 232 times)

DelorasTo

  • Hero Member
  • *****
  • Posts: 548
on: Jun 23, 2018
One of the simplest opportunities to up-sell needed service to every customer is the reminder of pending or overdue scheduled ____________.
 
  Fill in the blank(s) with correct word

Question 2

What is meant by the phrase Selling for the Entire Shop?
 
  What will be an ideal response?


tmlewis4706

  • Sr. Member
  • ****
  • Posts: 295
Reply #1 on: Jun 23, 2018
Answer to Question 1

Maintenance

Answer to Question 2

All employees in the shop should be aware of any opportunity to sell additional needed service work, such as the brake tech informing the service advisor about the muffler that needs repair. The tech might not gain a new job, however the shop did.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

The immune system needs 9.5 hours of sleep in total darkness to recharge completely.

Did you know?

Children with strabismus (crossed eyes) can be treated. They are not able to outgrow this condition on their own, but with help, it can be more easily corrected at a younger age. It is important for infants to have eye examinations as early as possible in their development and then another at age 2 years.

Did you know?

The first oral chemotherapy drug for colon cancer was approved by FDA in 2001.

Did you know?

Cancer has been around as long as humankind, but only in the second half of the twentieth century did the number of cancer cases explode.

Did you know?

The term pharmacology is derived from the Greek words pharmakon("claim, medicine, poison, or remedy") and logos ("study").

The Two-Step Persuasion Technique to Encourage Community Service The Two-Step Persuasion Technique to Encourage Community Service
Linesman’s pliers are very useful because they can help perform many automotive service jobs. Linesman’s pliers are very useful because they can help perform many automotive service jobs.
After checking for stored diagnostic trouble codes (DTCs), the wise technician checks service ... After checking for stored diagnostic trouble codes (DTCs), the wise technician checks service ...
Equipment and supplies needed for manual exfoliation using natural substances. Equipment and supplies needed for manual exfoliation using natural substances.
Trioses are the simplest monosaccharides Trioses are the simplest monosaccharides
What mass, in grams, of a 5.00% by mass sugar water solution is needed to supply What mass, in grams, of a 5.00% by mass sugar water solution is needed to supply
Video: Fermentation - When Oxygen Is Absent, Pyruvate to Lactate & Pyruvate to Ethanol

For a complete list of videos, visit our video library